Magazines
Return and Refund Policy
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If you are not entirely satisfied with your purchase. We are here to help.
Returns
You have monthly return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase
Refunds
For cancelling an order, the buyer has to send a written request for the same by post or email to kudumbam@samastha.info. After getting written confirmation from the buyer, balance amount after deducting the already dispatched issues / the amount being paid for publishing classified advertisement will be refunded to the subscriber within 15 working days. Overseas subscribers have to provide a local address (in India) for the refund of balance amount. All refunds will be made in Indian Rupee only.
In the event of non-receipt or damage of any issue/consignment, a substitute copy will be sent to the customer without any additional charge. No refund will be allowed to any already dispatched issue/consignments will be entertained.
If frequent complaint regarding non receipt and improper delivery of publication has received from the addressee, the matter will be taken up with India Postal authorities in writing for immediate action for regularizing the delivery.
Once we receive your item. We will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to you. You will receive the credit within a certain amount of days, depending on your card issuers policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.